Authorized Signers List
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HOW TO CONTACT US
AMERICASUS Phone: 1 800 766 7722
International: 001 302 634 2960
Fax: 1 877 371 5948
Email: liquidity.client.services.americas@jpmorgan.com
Service Hours:
Monday to Friday: 7:30 am - 6:00 pm EST
Trading hours vary by fund.
P.O. BOX:
J.P. Morgan Institutional Funds Service Center
P.O. Box 219265
Kansas City, MO 64121-9265
Street Address:
J.P. Morgan Institutional Funds Service Center
801 Pennsylvania Ave Suite 219143
Kansas City, MO 64105-1307
Phone: +(352) 3410 3636
Fax: +(352) 3410 8855
Email: liquidity.client.services.emea@jpmorgan.com
Service Hours:
Monday to Friday: 9:00 a.m. (CET) to 6:00 p.m. (EST).
Trading hours vary by fund.
Address:
JPMorgan Asset Management (Europe) S.à r.l
J.P. Morgan Global Liquidity - Client Services & Operations
European Bank and Business Centre
6 Route de Trèves
L-2633 Senningerberg
Luxembourg
Phone: +(852) 2800 2792
Toll-free numbers:
Australia: 1 800 21 9456
Singapore: 800 8523 694
Fax:
Hong Kong: +(852) 2800 4676
Australia: 1 800 70 2640
Singapore: +65 6882 1196
Email: liquidity.client.services.apac@jpmorgan.com
Service Hours:
Monday to Friday: 8:00 a.m. - 6:00 p.m. (HKT).
Trading hours vary by fund.
Address:
J.P. Morgan Global Liquidity – Client Services Asia
21st Floor, Chater House
8 Connaught Road Central
Hong Kong
DOING BUSINESS WITH US
Account ManagementHelping you handle your transactions more efficiently is one of our most important services. In this section,
you will find all the basic operational information you need to conduct business with us.
Using the MORGAN MONEY Platform
J.P. Morgan Global Liquidity's online platform allows for online trading, account access, performance information and more.
To access accounts via the platform, an authorized signer must complete the Application and Authorization form and have it approved by an authorized signer. Include the name, address, phone number and level of access each individual should be granted for your account(s). Fax or mail the form to us.
Once we have received the completed form, we will contact each user with the user ID and password needed to log in.
Learn more
Opening an account
To open a new account, fax or mail a completed Institutional Money Market Fund Application form. For assistance, or for information regarding opening a fixed income account, please contact our Service Center at 1-800-766-7722. Your account will be established as soon as we have received and verified the required documentation.
To open an additional account, please call our Service Center at 1-800-766-7722 Monday through Friday from 7:30 am to 6:00 pm EST
Making changes to your account
Account changes can be requested by mailing or faxing a letter of instruction on company letterhead signed by an authorized signer on the account.
Alternatively, you can use the Account Maintenance Request form.
Changes to wiring instructions must be mailed and require a medallion signature guarantee.
P.O. BOX:
J.P. Morgan Institutional Funds Service Center
P.O. Box 219265
Kansas City, MO 64121-9265
Street Address:
J.P. Morgan Institutional Funds Service Center
801 Pennsylvania Ave Suite 219143
Kansas City, MO 64105-1307
Fax: 1-877-371-5948
Receiving monthly statements
Your statements will show the following details:
- Trade information: Trade date, trade type and share balance after each trade
- Dividend information: Amount of dividend, type of transaction — wired or reinvested into your account — and year-to-date dividend totals
Statements are produced on a monthly basis and are generally mailed on the fifth business day of each month. You can also access your statements, starting business day one, from the MORGAN MONEY Platform.
Receiving account confirmations
A confirmation is automatically produced for every change in status to an account, in addition to each trade placed. The confirmation includes:
- Trade amount in shares and dollars
- Price per share
- Resulting share balance and market value
- Account maintenance performed
Audit support
Audit requests can be processed via direct submission through www.confirmation.com or via mail or fax to:
P.O. BOX:
J.P. Morgan Institutional Funds Service Center
P.O. Box 219265
Kansas City, MO 64121-9265
Street Address:
J.P. Morgan Institutional Funds Service Center
801 Pennsylvania Ave Suite 219143
Kansas City, MO 64105-1307
Fax: 877-371-5948
Audit requests must be signed by an authorized signer.
For a convenient desktop reference on opening accounts, trading, and obtaining fund information,
download our guide Doing Business with Us
Trading deadlines
There is a wide range of investments to meet your needs
Please refer to the prospectus for more information.
MONEY MARKET FUNDS |
CUT-OFF TIME |
|---|---|
| JPMorgan California Municipal Money Market Fund |
12:00 p.m. (EST) |
| JPMorgan Institutional Tax Free Money Market Fund |
12:00 p.m. (EST) |
| JPMorgan Municipal Money Market Fund |
12:00 p.m. (EST) |
| JPMorgan New York Municipal Money Market Fund |
12:00 p.m. (EST) |
| JPMorgan Tax-Free Money Market Fund |
12:00 p.m. (EST) |
| JPMorgan Federal Money Market Fund |
3:00 p.m. (EST) |
| JPMorgan 100% U.S. Treasury Securities Money Market Fund |
3:00 p.m. (EST) |
| JPMorgan Prime Money Market Fund |
3:00 p.m. (EST) |
| JPMorgan Liquid Assets Money Market Fund |
5:00 p.m. (EST) |
| JPMorgan U.S. Government Money Market Fund |
5:00 p.m. (EST) |
| JPMorgan U.S. Treasury Plus Money Market Fund |
5:00 p.m. (EST) |
FIXED INCOME MUTUAL FUNDS |
CUT-OFF TIME |
|---|---|
| JPMorgan Limited Duration Bond Fund | 4:00 p.m. (ET) |
| JPMorgan Managed Income Fund | 4:00 p.m. (ET) |
| JPMorgan Short Duration Bond Fund | 4:00 p.m. (ET) |
| JPMorgan Short Duration Code Plus Fund | 4:00 p.m. (ET) |
| JPMorgan Short-Intermediate Municipal Bond Fund |
4:00 p.m. (ET) |
| JPMorgan Ultra-Short Municipal Income Fund |
4:00 p.m. (ET) |
Placing a purchase or redemption
Authorized individuals may purchase or redeem fund shares, you will need the following information:
- Account registration
- Fund account number
- Tax ID number
- Amount of order
You can purchase fund shares by phone, fax or through the MORGAN MONEY Platform. Funding monies may be sent by wire or through auto-debit. Trades placed and accepted before the fund's trading deadline will be processed the same day.
- Money market mutual fund purchases placed and accepted prior to the fund cut-off time will settle for value that same business day. Monies must be received by JPMorgan Chase Bank, N.A. by the cut-off time on the day of the purchase order.
- Fixed income mutual fund purchases placed and accepted prior to the fund cut-off time will settle for value on the next business day. Monies must be received by JPMorgan Chase Bank, N.A. by the fund cut-off time on the settlement date.
There are several ways that clients can transact in the funds. You may:
- Call the Service Center at 800-766-7722 Monday through Friday from 7:00 a.m. to 6:00 p.m. (EST)
- Send a fax to 877-371-5948
- Execute through the MORGAN MONEY Platform
For questions, please email the Global Liquidity Account Managers at liquidity.client.services.americas@jpmorgan.com.
Wiring federal funds
Monies may be wired through the Federal Reserve Wire System in the following format:
JPMorgan Chase Bank, N.A.
1 Chase Plaza
New York, NY 10005
Attn: J.P. Morgan Institutional Funds Service Center
ABA: 021000021
DDA: 323125832
DDA Name: DST Asset Manager Solutions, Inc. as agent for JPMorgan Funds
FBO Your Fund Number & Account Number (EX: Fund 123-Account 123456789)
Your Account Registration (EX: EYX Corporation)
Your J.P. Morgan Fund (EX: JPMorgan ABC Fund-Capital)
Setting up multiple wiring instructions
You may establish multiple wiring instructions at the time of account opening or add them at any time using the Account Maintenance Request.
Once the information is on file, you must clarify which bank instructions are to be used when placing a redemption.
If you use the MORGAN MONEY Platform, you can select from the multiple payment instructions that have already been established for your account.
Please call our Service Center at 1-800-766-7722 Monday through Friday from 7:00 a.m. to 6:00 p.m. (EST) for assistance with setting up multiple wiring instructions.
Placing a large trade warning call
Pre-advice calls assist the portfolio managers to manage large inflows/outflows within the fund, thus providing protection for all shareholders against unexpected flows. Wherever possible, it is requested that you provide notice as soon as possible.
If you anticipate placing a large trade, please alert our Service Center at 1-800-766-7722. Our representatives can provide you with information regarding threshold amounts.
This information should include the name of your organization, account number, fund name, approximate amount of the transaction and the length of the investment, if appropriate.
Getting dividend payouts
Clients may opt to receive dividends in one of the following ways:
- Monthly payment on the first business day of each month
- As part of a full redemption
- Monthly reinvestment
The following literature and forms are available for download to help you service your new or existing account. Please note that the literature and forms are available in Adobe Acrobat (PDF) format. If you do not have Adobe Acrobat Reader, please go to Adobe's website to download.
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